{"id":11465,"date":"2023-05-24T06:58:10","date_gmt":"2023-05-24T02:58:10","guid":{"rendered":"https:\/\/www.axone-consultant.com\/do-conversational-agents-based-on-artificial-intelligence-such-as-chatgpt-call-into-question-the-relevance-and-value-of-using-a-consultant\/"},"modified":"2025-03-09T15:13:25","modified_gmt":"2025-03-09T11:13:25","slug":"do-conversational-agents-based-on-artificial-intelligence-such-as-chatgpt-call-into-question-the-relevance-and-value-of-using-a-consultant","status":"publish","type":"post","link":"https:\/\/www.axone-consultant.com\/en\/do-conversational-agents-based-on-artificial-intelligence-such-as-chatgpt-call-into-question-the-relevance-and-value-of-using-a-consultant\/","title":{"rendered":"Do conversational agents based on artificial intelligence such as ChatGPT call into question the relevance and value of using a consultant?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11465\" class=\"elementor elementor-11465 elementor-10052\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5da1fb e-con-full e-flex e-con e-parent\" data-id=\"a5da1fb\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-45dfc33b e-flex e-con-boxed e-con e-child\" data-id=\"45dfc33b\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-219c76f5 e-flex e-con-boxed e-con e-child\" data-id=\"219c76f5\" data-element_type=\"container\" 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5.71794 8.21537 5.71794 9.50029C5.71794 10.785 4.70757 11.8304 3.46577 11.8304ZM13.5353 17.7458C12.2932 17.7458 11.2826 16.7004 11.2826 15.4157C11.2826 14.1304 12.2932 13.0847 13.5353 13.0847C14.7772 13.0847 15.7875 14.1304 15.7875 15.4157C15.7875 16.7004 14.7772 17.7458 13.5353 17.7458Z\" fill=\"#3F524C\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54dbe882 elementor-widget elementor-widget-html\" data-id=\"54dbe882\" data-element_type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t\t\n<div id=\"copyNotification\" class=\"notification\" style=\"display: none;\">Link copied to clipboard!<\/div>\n\n<textarea id=\"hiddenTextArea\" style=\"position: absolute; left: -9999px; top: 0;\"><\/textarea>\n\n<script>\n    document.getElementById('copyLinkButton').addEventListener('click', function() {\n        const 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class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7e547e86 e-con-full e-flex e-con e-child\" data-id=\"7e547e86\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;data-duration&quot;:0.75,&quot;wcf-animation&quot;:&quot;fade&quot;,&quot;on-scroll&quot;:&quot;1&quot;,&quot;fade-from&quot;:&quot;bottom&quot;,&quot;fade-offset&quot;:40,&quot;background_background&quot;:&quot;classic&quot;,&quot;delay&quot;:0.15,&quot;ease&quot;:&quot;power2.out&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-17e13ca4 e-con-full e-flex e-con e-child\" data-id=\"17e13ca4\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37b979a4 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"37b979a4\" data-element_type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"70\" height=\"53\" viewBox=\"0 0 70 53\" fill=\"\"><path d=\"M29.1667 -3.56976e-06L29.1667 26.5L10 53L0 53L16.6667 26.5L3.33334 26.5L3.33334 -5.82818e-06L29.1667 -3.56976e-06ZM70 0L70 26.5L50.8333 53L40.8333 53L57.5 26.5L44.1667 26.5L44.1667 -2.25842e-06L70 0Z\" fill=\"\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ea1e820 e-con-full e-flex e-con e-child\" data-id=\"5ea1e820\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36eab29a elementor-widget__width-initial wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"36eab29a\" data-element_type=\"widget\" data-settings=\"{&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Looking back...\nPresentation of the ChatGPT-3 conversational agent on May 28, 2020.\nPublic launch of this controversial tool on November 30, 2022.\nTechnological breakthrough? Or a tool that will destroy more than 30 professions over the next 5 years? <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c8c493e elementor-widget-mobile_extra__width-inherit wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"3c8c493e\" data-element_type=\"widget\" data-settings=\"{&quot;on-scroll&quot;:&quot;1&quot;,&quot;fade-from&quot;:&quot;bottom&quot;,&quot;data-duration&quot;:0.75,&quot;wcf-animation&quot;:&quot;fade&quot;,&quot;fade-offset&quot;:40,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;delay&quot;:0.15,&quot;ease&quot;:&quot;power2.out&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>First of all, let&#8217;s get back to the background.<br \/>ChatGPT (if we&#8217;re getting to version 4, it&#8217;s because there were a few versions before \ud83d\ude09) was developed by a company called OpenAI. A company, co-founded by Elon Musk, which, prior to March 2019, had been registered as a non-profit organization.<br \/>Its corporate purpose is &#8220;to promote and develop artificial reasoning with a human face that will benefit all humanity&#8221;. <\/p>\n<p>Following the exponential exposure of this innovation since November 2022, which can disrupt our relationship with the keyboard, as well as the superficial ease of finding probable answers to all our questions, needs for solutions and projections in order to become an expert with 80 characters of questions, normative and ethical questioning followed, and a multitude of reports questioning the future disappearance, at best of a few dozen professions, at worst of several branches of activity.<\/p>\n<p>These few lines will deal with the profession of consultant.<br \/>What is a consultant? A consultant is usually hired to solve a problem or provide specific expertise in a particular field, while a coach is hired to help an individual or team achieve personal or professional goals by identifying and overcoming obstacles. In other words, a consultant is an expert who provides specific advice, while a coach is a guide who helps develop the skills and resources of the individual or team.&#8221; <\/p>\n<p>At Axone Consultant, and among our other colleagues, we prefer to call it a profession that involves the mobilization of one or more areas of expertise, the result of intensive experience and learning on one or more specialized subjects, which will be tested against operational realities and the human natures that make up a team, a department or a complete structure, enabling us, in the light of difficulties encountered and\/or objectives targeted, to develop effective, even efficient, recommendations and paths to progress, adapted to their contexts.<\/p>\n<p>When all is said and done, will this tool and the other versions or software that will emerge threaten the job of a consultant?<br \/>The human element remains essential to our job, the interaction, the contact, the ability to quickly understand a problem that goes beyond a process, a profitability threshold or a normative operation.<br \/>We audit, in our specialist field, we synthesize, we weigh up, in order to identify the best path of proposals to support our customer, our partner, who is wondering whether he can trust us.<\/p>\n<p>Theoretical knowledge and the flow of information can be synthesized and directed by this type of tool in the field of conversational agents, but in our opinion, these answers will be put into perspective in relation to our theoretical and experiential knowledge and, above all, our relationship with people, as this remains essential.<br \/>We mustn&#8217;t forget that the essence of our profession is to propose the most appropriate solutions for our areas of expertise, in relation to the tools at our disposal: training, field experience, customer experience, books, theses, search engines and now artificial intelligence.<\/p>\n<p>We therefore believe that ChatGPT-type conversational agents based on artificial intelligence will enable us to consolidate our expertise and continue to provide our human added value of support and advice.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2836e87 wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"2836e87\" data-element_type=\"widget\" data-settings=\"{&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">\u00a9Axone Consultant, 2023, Ab\u00e9lard Micka\u00ebl<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c0f4c1f e-con-full e-flex e-con e-child\" data-id=\"4c0f4c1f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;wcf-animation&quot;:&quot;fade&quot;,&quot;fade-from&quot;:&quot;bottom&quot;,&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;delay&quot;:0.15,&quot;on-scroll&quot;:1,&quot;data-duration&quot;:1.5,&quot;ease&quot;:&quot;power2.out&quot;,&quot;fade-offset&quot;:50}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-285fff81 wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"285fff81\" data-element_type=\"widget\" data-settings=\"{&quot;on-scroll&quot;:&quot;1&quot;,&quot;fade-from&quot;:&quot;bottom&quot;,&quot;data-duration&quot;:0.75,&quot;wcf-animation&quot;:&quot;fade&quot;,&quot;fade-offset&quot;:40,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;delay&quot;:0.15,&quot;ease&quot;:&quot;power2.out&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Resources<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e4cd7db elementor-widget-mobile_extra__width-inherit wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"6e4cd7db\" data-element_type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;fade&quot;,&quot;fade-from&quot;:&quot;bottom&quot;,&quot;data-duration&quot;:0.75,&quot;fade-offset&quot;:40,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;delay&quot;:0.15,&quot;on-scroll&quot;:1,&quot;ease&quot;:&quot;power2.out&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>1) It is interesting to compare the creation of this non-profit association, which in 2019 became a &#8220;hybrid&#8221; company between profit-making and non-profit-making: OpenAI : l&#8217;association de recherche ouverte d&#8217;Elon Musk devient une entreprise ferm\u00e9e | Les Echos, the departure of co-president Elon Musk in March 2019 and the letter requesting a moratorium published on March 29, 2023: Intelligence artificielle : Elon Musk et des centaines d&#8217;experts alertent sur les &#8221; risques majeurs pour l&#8217;humanit\u00e9 &#8221; (Artificial intelligence: Elon Musk and hundreds of experts warn of &#8220;major risks for humanity&#8221;)<\/p>\n<p>2) https:\/\/fr.wikipedia.org\/wiki\/OpenAI<\/p>\n<p>3) Answer generated by ChatGPT-3 via the following question: &#8220;What are the three main differences between a consultant and a coach?<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b57d183 e-con-full e-flex e-con e-child\" data-id=\"2b57d183\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50c95124 wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"50c95124\" data-element_type=\"widget\" data-settings=\"{&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key words :  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75abf2e7 elementor-widget elementor-widget-wcf--blog--post--tags\" data-id=\"75abf2e7\" data-element_type=\"widget\" data-settings=\"{&quot;on-scroll&quot;:&quot;1&quot;,&quot;fade-from&quot;:&quot;bottom&quot;,&quot;data-duration&quot;:0.75,&quot;wcf-animation&quot;:&quot;fade&quot;,&quot;fade-offset&quot;:40,&quot;delay&quot;:0.15,&quot;ease&quot;:&quot;power2.out&quot;}\" data-widget_type=\"wcf--blog--post--tags.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"wcf--post-tags\">\r\n\t\t\t                <li data-separator=\",\">\r\n                    <a href=\"https:\/\/www.axone-consultant.com\/en\/tag\/active-teaching\/\" title=\"Active teaching tag\"\r\n                       class=\"wcf-btn-default btn-rollover-left\">\r\n\t\t\t\t\t\tActive teaching                    <\/a>\r\n                <\/li>\r\n\t\t\t\t                <li data-separator=\",\">\r\n                    <a href=\"https:\/\/www.axone-consultant.com\/en\/tag\/teaching\/\" title=\"Teaching tag\"\r\n                       class=\"wcf-btn-default btn-rollover-left\">\r\n\t\t\t\t\t\tTeaching                    <\/a>\r\n                <\/li>\r\n\t\t\t\t                <li data-separator=\",\">\r\n                    <a href=\"https:\/\/www.axone-consultant.com\/en\/tag\/training\/\" title=\"Training tag\"\r\n                       class=\"wcf-btn-default btn-rollover-left\">\r\n\t\t\t\t\t\tTraining                    <\/a>\r\n                <\/li>\r\n\t\t\t\t        <\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&nbsp; Views<\/p>\n","protected":false},"author":1,"featured_media":11218,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[54],"tags":[57,55,56],"class_list":["post-11465","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-search","tag-active-teaching","tag-teaching","tag-training"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Do conversational agents based on artificial intelligence such as ChatGPT call into question the relevance and value of using a consultant? - Axone Consultant<\/title>\n<meta name=\"robots\" content=\"index, follow, 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